Privacy Policy - HubSpot Supercharger
Effective Date: 28/09/2024
1. Introduction
Welcome to the Privacy Policy for the HubSpot Supercharger Chrome Extension ("Extension"), developed and operated by Ideagency ("we," "us," or "our"). This Privacy Policy is designed to inform you about our practices regarding the collection, use, and protection of your information when you use our Extension.
At Ideagency, we are committed to protecting your privacy and ensuring the security of any personal information we collect. This policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.
By installing and using the HubSpot Supercharger Chrome Extension, you agree to the terms outlined in this Privacy Policy. We encourage you to read this document carefully to understand our practices and your rights concerning your personal information.
This Extension is designed to enhance your HubSpot experience by providing features such as custom menus, logos, object icons, and colors. It also includes premium features for team synchronization of settings. Our goal is to improve your productivity while maintaining the highest standards of privacy and data protection.
2. Information Collection
The HubSpot Supercharger Chrome Extension collects minimal personal information to provide and improve our services. Specifically, we collect:
Chrome User ID: This is the only personal identifier we collect from users of our Extension. The Chrome User ID is a unique identifier assigned by Google Chrome to each user of the browser.
We do not collect any other personal information such as names, email addresses, or browsing history. Our Extension is designed to respect your privacy while providing enhanced functionality for your HubSpot experience.
It's important to note that while our Extension operates within your HubSpot portal, we do not collect or store any data from your HubSpot account. All customizations and settings are stored locally in your browser or, for premium features, securely on our servers using only the Chrome User ID as an identifier.
We are committed to the principle of data minimization, collecting only the information that is necessary to provide our services and improve user experience.
3. Use of Information
The Chrome User ID we collect is used solely for the following purposes:
1. Bug Tracking: We use the Chrome User ID to track and identify bugs across different users of our Extension. This allows us to efficiently diagnose and resolve issues, improving the overall performance and reliability of the HubSpot Supercharger.
2. Service Improvement: By associating bug reports and usage patterns with Chrome User IDs, we can better understand how our Extension is being used. This information helps us to continually improve our service, enhancing features and functionality based on user needs and experiences.
3. Premium Feature Management: For users who opt for our premium features, the Chrome User ID is used to manage and synchronize settings across team members. This ensures a consistent experience for teams using our Extension.
We want to emphasize that we do not use the collected information for any other purposes. Specifically:
- We do not use the Chrome User ID for marketing or advertising purposes.
- We do not combine this information with data from other sources to create user profiles.
- We do not sell or rent this information to third parties.
Our use of your information is strictly limited to providing and improving the HubSpot Supercharger Extension.
4. Data Storage and Security
At Ideagency, we take the security and protection of your data very seriously. Here's how we handle the storage and security of the information we collect:
Secure Database: The Chrome User IDs we collect are stored in a secure database. This database is protected by industry-standard security measures to prevent unauthorized access, disclosure, alteration, or destruction of your information.
Data Encryption: All data, including the Chrome User IDs, is encrypted both in transit and at rest. This means that your information is protected when it's being sent to our servers and when it's stored in our database.
Access Controls: We implement strict access controls within our organization. Only authorized personnel who need the information to perform a specific job are granted access to personal information.
Regular Security Audits: We conduct regular security audits and assessments of our systems to ensure that your data remains protected against new and evolving threats.
Data Retention: We retain the Chrome User IDs only for as long as necessary to fulfill the purposes outlined in this privacy policy. When a user uninstalls the Extension or requests data deletion, we remove their Chrome User ID from our database.
No Local Storage of Sensitive Data: Our Extension does not store any sensitive HubSpot data locally on your device. All HubSpot-related customizations are applied in real-time without storing your HubSpot data.
Continuous Monitoring: We employ continuous monitoring systems to detect and respond to any potential security incidents promptly.
5. Third-Party Sharing
We want to assure our users that we do not share any collected information with third parties. The Chrome User ID we collect is used solely within our organization for the purposes stated in this privacy policy. We do not sell, rent, trade, or otherwise transfer your information to outside parties.
The only instances where we might be compelled to share information are:
- If required by law, such as to comply with a subpoena or similar legal process.
- To protect and defend the rights or property of Ideagency.
- To prevent or investigate possible wrongdoing in connection with the Extension.
- To protect the personal safety of users of the Extension or the public.
In any such event, we will strive to disclose only the minimum amount of information necessary.
6. Cookies and Tracking Technologies
The HubSpot Supercharger Chrome Extension does not use cookies or any other tracking technologies. We believe in minimizing data collection and respecting user privacy, so we've designed our Extension to function without the need for these technologies.
7. Age Restrictions
The HubSpot Supercharger Chrome Extension does not have any specific age restrictions. However, as our Extension is designed for use with HubSpot, a business software platform, it is generally intended for use by professionals and businesses. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
8. User Rights and Data Access
Due to the limited nature of the data we collect (only the Chrome User ID), we do not provide a mechanism for users to access, modify, or delete their personal information directly. However, we respect your right to control your data. If you wish to have your Chrome User ID removed from our database, you can:
1. Uninstall the Extension: This will automatically trigger a process to remove your data from our systems.
2. Contact Us: You can reach out to us directly using the contact information provided at the end of this policy to request deletion of your data.
We will make every effort to promptly respond to your requests in accordance with applicable laws.
9. Compliance with Privacy Laws
The HubSpot Supercharger Chrome Extension is committed to complying with all applicable privacy laws and regulations. This includes, but is not limited to:
- General Data Protection Regulation (GDPR) for users in the European Union
- California Consumer Privacy Act (CCPA) for California residents
- Personal Information Protection and Electronic Documents Act (PIPEDA) for Canadian users
We regularly review our privacy practices to ensure ongoing compliance with these and other relevant privacy laws. If you have any questions about our compliance with specific regulations, please contact us using the information provided at the end of this policy.
10. Changes to the Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Chrome Web Store page for the HubSpot Supercharger Extension. You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on the Chrome Web Store. Your continued use of the Extension after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Website: https://www.ideagency.fr
You can also reach out to us through our website's contact form or by sending a letter to our physical address listed on the website.
We are committed to addressing any questions, concerns, or requests you may have regarding your privacy and the use of our Extension.
By using the HubSpot Supercharger Chrome Extension, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Last updated: 28/09/2024